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LUXURY · CONCIERGE
A luxury concierge operated from one place.
Requests, proposals, bookings and human service connected to coordinate any need.
- Product
- Concierge
- App
- Operations
The challenge
The starting point.
A concierge service handles unique requests, different suppliers and very high expectations while needing to respond quickly and discreetly.
The system we built
From a business need to a connected experience.
We created an experience that organises each request, its proposal and subsequent coordination without removing the human side of the service.
- Digital identity
- Request management
- Proposals
- Bookings
- Concierge operations
What changes
A better-connected operation.
An operation that preserves personal attention while centralising the follow-up of every assignment.